Please find support resources for Accounts Hosted (previously known as QuickBooks Hosted) in the tabs below.
If you require additional user accounts, simply purchase the required number of additional licences. To add services or accounts please visit the Reckon Online Management Centre (ROMC).
Instructions for existing Reckon Online users >
Instructions for users purchasing products for other users >
Reckon Accredited Partners are Reckon product specialist in your local area. The software experts we recommend you consult to satisfy the specific needs of your business.
Reckon Accredited Partners provide installation, training, bookkeeping and accounting support for Accounts Hosted. Experts can analyse your needs and requirements as well as provide ongoing Reckon software support and training to promote your business growth.
Using a Reckon Accredited Partner is a great way to ensure your Reckon software is set up to maximise the success of your business.
Locate a Reckon Accredited Partner in your area >
Buying an online product for the first time is simple.
How to buy online >
Activate/register your Hosted product purchased in-store >
Prior to first using the QuickBooks Hosted Standard Service on a PC, you need to download and run an infrastructure compatibility check.
Download and run Reckon Infrastructure Compatibility Check >
Prior to first using the QuickBooks Hosted Premium Service, follow the steps outlined in the relevant guide below to enable interaction with the service’s Citrix technology:
The Reckon Online Manage Your Account portal allows you to carry out many tasks, such as changing passwords and adding additional users. Our Guide has step-by-step instructions if you need assistance.
The following documents will assist you if you are upgrading your data to QuickBooks Hosted 2012/13 from an earlier version of QuickBooks:
QuickBooks Hosted - Getting Started has a range of resources, including:
If you purchased a Reckon Online product in-store, you can activate and register your licence online. Simply visit the and use your Installation Key Code (IKC) which is found on the front of the CD sleeve contained in your product box.
QuickBooks Hosted is accessible from any PC running Windows XP SP3, Windows 8 and Server 2012, Windows 7 SP1 or Vista SP2 and has Microsoft .net Framework 3.5 installed. If you are using Windows XP SP2 you will need to run the below patch.
Download patch >
System requirements >
Please visit our knowledge base to browse all frequently asked questions. Alternatively, download the QuickBooks fact sheets
QuickBooks Hosted Premium fact sheet >
We have also developed a number of "How to" videos to help with the installation and usage of QuickBooks on Mac products such as the iPad.
Watch video >
Please note: If you have forgotten your login details for the ROMC follow the prompts to have them emailed to you.
It’s easy to purchase new products or add users to your products. Just follow these steps:
If you purchased a product that is available through the Reckon Online environment in-store, you can activate and register your licence online: